Lucidya Survey
Learn how to use the Lucidya Survey product to share surveys with your audience and get deeper insights and analysis from responses.
14 articles
Overview & BenefitsAn introduction to Lucidya Survey — what it is, the survey types it supports, and how it delivers advanced AI-powered insights with specialized support for Arabic language and dialects.
Survey Use CasesAn overview of the most common use cases for Lucidya Survey — from measuring customer experience and NPS to running internal operations and research studies.
Multi-language SetupLearn how to configure your survey in Arabic or English — applicable to both Link/QR Code and Embedded survey types.
Customizing Survey with Your BrandingA guide to customizing your survey's visual identity — logos, colors, and brand assets — to deliver a consistent experience for respondents across all survey types.
Creating a New Survey (Link/ QR Code Survey)Step-by-step instructions for creating a Link or QR Code survey in Lucidya and sharing it with your audience to collect and analyze customer experience data.
Creating an Embedded SurveyStep-by-step instructions for creating an Embedded Survey and placing it directly on your website so customers can respond without leaving the page.
Triggers & Scheduling on Embedded SurveyLearn how to configure triggers and scheduling rules for Embedded Surveys to control when the survey appears to visitors and when it stops being displayed.
Creating Conditional Paths on SurveyA guide to setting up conditional (logic-based) paths in your survey so respondents see different questions based on their previous answers — supported for specific question types and sections.
Customizing Your Link Survey's Display SettingsLearn how to configure the display settings for your Link Survey — including progress indicators, navigation behavior, and completion screen options.
Customizing Your Link Survey's Display Settings (FAQs)Common questions about Link Survey display settings, supported customization options, and how changes affect the respondent experience.
Reach the Right People Instantly With Lucidya’s Survey PanelLearn how to use the Survey Panel add-on to distribute your survey to a targeted audience based on demographic criteria — even if you don't have an existing audience list.
Analyzing Survey Results — Survey InsightsAn overview of the analytics and reporting available for published surveys in Lucidya — including response summaries, trend analysis, and AI-powered insights to support decision-making.
Sentiment Analysis on Free-Text ResponsesLearn how Lucidya's AI analyzes open-ended survey responses — categorizing feedback as positive, neutral, or negative with support for Arabic dialects and mixed-language input.
FAQs & Best PracticesAnswers to the most common questions about Lucidya Survey, along with best practices to help you design, distribute, and analyze your surveys more effectively.