Lucidya Survey
Learn how to use the Lucidya Survey product to share surveys with your audience and get deeper insights and analysis from responses.
17 articles
- Overview & BenefitsAn introduction to Lucidya Survey — what it is, the survey types it supports, and how it delivers advanced AI-powered insights with specialized support for Arabic language and dialects.
- Survey Use CasesAn overview of the most common use cases for Lucidya Survey — from measuring customer experience and NPS to running internal operations and research studies.
- How to Create and Manage Surveys
- Multi-language SetupLearn how to configure your survey in Arabic or English — applicable to both Link/QR Code and Embedded survey types.
- Customizing Survey with Your BrandingA guide to customizing your survey's visual identity — logos, colors, and brand assets — to deliver a consistent experience for respondents across all survey types.
- Creating a New Survey (Link/ QR Code Survey)Step-by-step instructions for creating a Link or QR Code survey in Lucidya and sharing it with your audience to collect and analyze customer experience data.
- Creating an Embedded SurveyStep-by-step instructions for creating an Embedded Survey and placing it directly on your website so customers can respond without leaving the page.
- Triggers & Scheduling on Embedded SurveyLearn how to configure triggers and scheduling rules for Embedded Surveys to control when the survey appears to visitors and when it stops being displayed.
- Creating Conditional Paths on SurveyA guide to setting up conditional (logic-based) paths in your survey so respondents see different questions based on their previous answers — supported for specific question types and sections.
- Customizing Your Link Survey's Display SettingsLearn how to configure the display settings for your Link Survey — including progress indicators, navigation behavior, and completion screen options.
- Customizing Your Link Survey's Display Settings (FAQs)Common questions about Link Survey display settings, supported customization options, and how changes affect the respondent experience.
- Reach the Right People Instantly With Lucidya’s Survey PanelLearn how to use the Survey Panel add-on to distribute your survey to a targeted audience based on demographic criteria — even if you don't have an existing audience list.
- Analyzing Survey Results — Survey InsightsAn overview of the analytics and reporting available for published surveys in Lucidya — including response summaries, trend analysis, and AI-powered insights to support decision-making.
- Sentiment Analysis on Free-Text ResponsesLearn how Lucidya's AI analyzes open-ended survey responses — categorizing feedback as positive, neutral, or negative with support for Arabic dialects and mixed-language input.
- FAQs & Best PracticesAnswers to the most common questions about Lucidya Survey, along with best practices to help you design, distribute, and analyze your surveys more effectively.
- Custom Variables for SurveysLearn how to use Custom Variables to tag survey links with hidden respondent data — and get results that arrive pre-segmented and ready to analyze.
- Custom Variables for Surveys (FAQs)This page answers the most common questions about the Custom Variables feature in Surveys.