๐ก Introduction
Lucidya provides full branding customizations specifically for embedded surveys because we understand that your survey will be visible on your website. These comprehensive branding options include popup design, button appearance, opening animations, font types and colors, background colors, positioning options, and much more.
Additionally, Lucidya supports multi-language features by allowing you to create Arabic-style surveys and choose from the most common ๐ธ๐ฆ Arabic fonts.
๐ฅ๏ธ Customizing Branding for Embedded Survey
โจ Tip
Lucidya offers advanced branding customization features for embedded surveys, allowing you to fully customize your survey to match your company's identity and branding on your website.
โ Accessing Display Settings for Embedded Survey
To access display settings (branding settings) for your embedded survey:
Open the embedded survey you want to customize from the survey list.
Click on the "Display Settings" tab at the top-right of the builder.
Now, you can view all branding settings to customize your identity for this embedded survey.
โ๏ธ Customize Embed Options
This feature allows you to customize the embed options including:
Embed Type (Popup or Button)
Popup: Use this option to display the survey as a popup screen when visitors open your website.
Button: Use this option to add an additional layer that displays an action button in the left or right corner of your website to open the survey popup.
Size (Small, Medium, or Large)
Position (Grid positioning with 9 options for popup, and 6 placement options for button - top, middle, or bottom on either left or right side)
๐ Apply Button Style
๐ก Note
This feature only displays when you select the button embed type, which adds a layer to your survey with an action button that opens the survey popup page.
You can customize the following button attributes:
Button Title (Name)
Font Color
Font Type
Background Color
Corner Radius (Rounded - Square)
๐จ Apply Popup Style
You can customize the following popup attributes:
Alignment (๐ธ๐ฆ RTL - ๐บ๐ธ LTR)
Primary color
Corner radius (Rounded - Square)
๐ค Select Branding Font Style & Type
You can customize the font style and type for your embedded survey with these options:
Font Type: Applied to all questions throughout your survey.
Font Color: Applied to all questions throughout your survey.
๐จ Add Backdrop Color
Choose a color and set the opacity (%) for the backdrop to apply this effect when opening the popup.
๐ Enable/Disable Progress Bar
Enable or disable the progress bar to show your audience their section progress as they complete your survey. This feature is only displayed when there is more than one section in your survey.
๐ Hide/Show Section Headers
This feature improves user experience by allowing you to show or hide section headers (the name of each section) while your audience completes your survey.
โจ Customize Opening Effect
This feature lets you customize the opening animation for the embedded survey with the following effects:
Fade in up: Smoothly reveals content moving upward.
Fade in down: Smoothly reveals content moving downward.
Slide in left: Content slides in from the left side.
Slide in right: Content slides in from the right side.
None: No animation effect when opening.
โฑ๏ธ Customize Frequency Settings
This feature allows you to configure when your survey appears to website visitors with the following options:
Display frequency
Display Every Session: Shows the survey to visitors in every browsing session.
Display Once: Shows the survey only once per visitor (uses cookies).
Stop displaying after
โ Click Submit Button: Survey stops displaying once the user submits their responses.
โ After Closing Popup: Survey stops displaying when the user closes the popup window.
Learn more: Triggers & Scheduling on Embedded Survey
๐๏ธ Customizing Branding for Link/QR Code Survey
For the Link/QR code survey type, you can customize your branding by uploading your company logo, title, and description. These elements will be visible at the top of the survey for your end users.
๐ผ๏ธ Add Your Logo
To upload your company logo for your Link/QR Code Survey:
Navigate to the Survey Product from the Lucidya sidebar.
Select any Link/QR Code Survey type or create a new one if you haven't already.
Click on the "Configs" tab on the left side of the builder.
Under "Logo," click "Upload."
Your logo will now appear at the top of the survey for your end users.
โ๏ธ FAQs
๐จ Can I remove Lucidya branding from my surveys?
๐จ Can I remove Lucidya branding from my surveys?
This depends on your subscription plan. Premium plans offer the option to remove Lucidya branding from your surveys. Please check your current plan details or contact our support team for more information.
โจ Why can't I change the branding colors of my Link/QR Code survey?
โจ Why can't I change the branding colors of my Link/QR Code survey?
Currently, branding customization for Link/QR Code surveys is limited to logo, title, and description. For full branding customization including colors, we recommend using the Embedded survey type.
โ๏ธ Do my branding settings apply to all my surveys?
โ๏ธ Do my branding settings apply to all my surveys?
No, branding settings are survey-specific. You need to customize each survey separately to match your brand identity.
๐ Can I preview my branding changes before publishing?
๐ Can I preview my branding changes before publishing?
Yes, you can preview how your survey will look with the applied branding by using the "Preview" option in the builder before publishing your survey.
๐ก Will my custom branding affect survey performance?
๐ก Will my custom branding affect survey performance?
No, adding custom branding elements will not negatively impact the loading time or performance of your survey.
๐๏ธ What file formats are supported for logo uploads?
๐๏ธ What file formats are supported for logo uploads?
Lucidya supports common image formats including JPG, PNG, and SVG for logo uploads. For best results, we recommend using PNG files with transparent backgrounds.