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Why aren't some data elements showing?

Updated over 6 months ago

If the elements aren't displaying any data, there are two common reasons:

Reason 1: The monitors may be paused, or the data might be from before the screen was created.
Solution: Ensure that the monitors is active and not paused. Verify the screen creation date and check if the data is available within the relevant date range.

Reason 2: The data may not be available due to the date range or filtering factors.
Solution: Adjust the date range or change the applied filters to ensure that the relevant data is captured.

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