🔍 What is Benchmark in Lucidya?
Benchmark in Lucidya allows you to conduct in-depth comparisons between monitors or various communication channels, enabling you to analyze performance based on multiple data sources. This includes tracking different sources, evaluating various channels, and monitoring positive vs. negative sentiment trends over different time periods.
By leveraging this tool, you gain comprehensive insights to assess your strategies and optimize your results effectively.
📊 Benchmark is Available for:
Lucidya’s Benchmark Tool is available for:
✅ Social Listening✅ Omnichannel Analytics
1️⃣ Social Listening Benchmark
🔹 Choose the Benchmark Type:
📌 Monitor vs. Monitor – Compare performance between different monitors
📌 Time Period vs. Time Period – Analyze trends across different time frames.
📌 Positive vs. Negative Sentiment – Evaluate audience perception across various datasets.
🔹 Select the Monitors Type:
✅ Managed Accounts✅ Public Accounts✅ Keyword Tracking
🔹 Choose the Data Source:
✅ X (formerly Twitter)✅ Facebook✅ Instagram
🔹 Steps to Benchmark:
1️⃣ Select the monitors you want to compare.
2️⃣ Define the time period for benchmarking.
3️⃣ Click on "Benchmark Now" to generate the results.
2️⃣ Omnichannel Analytics Benchmark
🔹 Choose the Benchmark Type:
📌 Channel vs. Channel – Compare different communication channels.
📌 Time Period vs. Time Period – Analyze trends over different durations.
📌 Positive vs. Negative Sentiment – Assess audience sentiment in multiple contexts.
🔹 Select the Channel Type:
✅ Social
🔹 Choose the Data Source:
✅ X (formerly Twitter)✅ Facebook✅ Instagram
🔹 Steps to Benchmark:
1️⃣ Select the channel(s) you want to compare.
2️⃣ Define the time period for benchmark..
3️⃣ Click on "Benchmark Now" to generate the results.
🚀 Why Use Benchmark in Lucidya?
✅ Data-Driven Decision Making – Make strategic business decisions based on real-time analytics.
✅ Competitive Analysis – Benchmark your brand’s performance against competitors.
✅ Performance Optimization – Identify areas for improvement and enhance Omniserve strategies.
✅ Customizable Insights – Tailor benchmarking reports to specific goals and KPIs.
Lucidya’s Benchmark feature empowers businesses with data-driven intelligence, helping them stay ahead of the competition and refine their strategies with precision. 🚀