How to Manage Users?
You can access and modify user permissions by navigating to Settings > Users
User Permissions
User permissions are divided into two categories:
General Permissions:
Users Management:
Manage users, delete users, and modify their permissions.Integration with Service Providers:
Request and activate integrations with service providers and track requests.Company Connections:
Link the company’s X Platform, Facebook, and Instagram accounts to the Lucidya platform.Company Settings:
Edit the company name and colors.Service Management:
Create, delete, and modify reports, alerts, and dashboards.
Social Listening Permissions:
Monitor Management:
Create, edit, or delete monitors.Exporting Data:
Export reports in PPT and Excel formats from the monitors.Historical Data:
Request historical data and track those requests.