To create a new monitor, follow these steps:
1. Accessing Monitors
From the Social Listening product, select Monitors, then click + New Monitor.
2. Select the Monitor Type
Choose the type of monitor that fits your needs from the following options:
Managed Accounts: To monitor and analyze the performance of accounts you manage.
Public Accounts: To track specific accounts, regardless of location or keywords.
Keywords: To monitor all content related to selected keywords, regardless of its source.
Then, click Next.
3. Setting Up the Monitor
a. Managed Accounts Monitor
Enter the following information:
Monitor Name: Provide a name that reflects the monitor’s purpose.
Description (Optional): Add a brief explanation of the monitor’s goal.
Add the data source and the associated account from these options:
Facebook
Instagram
Once all details are entered, click Create Monitor.
b. Public Accounts Monitor
Enter the following information:
Monitor Name: Provide a name that reflects the monitor’s purpose.
Description (Optional): Add a brief summary.
Add the data source and the associated account, such as:
X Platform, Facebook, Instagram.
If you select X Platform, configure additional settings:
Keywords: The terms you want to monitor.
Excluded Keywords: The terms you want to ignore.
Include Posts from Specific Accounts: Specify accounts to include.
Exclude Posts from Specific Accounts: Specify accounts to exclude.
Set Countries and Languages to monitor content based on location and language.
Activate options like:
Exclude Retweets and Quotes.
Display Posts from Verified Users Only.
Once settings are complete, click Create Monitor.
c. Keyword Monitor
Enter the following information:
Monitor Name: Provide a name that reflects the monitor’s purpose.
Description (Optional): Add a short description.
Choose the data source, then enter the keywords:
Sources: X Platform, Facebook, Instagram, News and Blogs.
For News and Blogs, add keywords, excluded keywords, and titles for content collection.
Add specific filters (countries and languages).
(Note: Adding filters may reduce the number of results.)
Optionally, configure topics if necessary.
After completing the setup, click Create Monitor.