What Is the User Activity Log?
The User Activity Log gives admins a complete, chronological record of actions performed by all users across the platform.
Accessing the Activity Log
Go to Settings in the left sidebar.
Select Users under the General section.
Click the Activity Log tab at the top of the page.
Tip: The Activity Log tab sits next to the Users List tab. Make sure you select the correct tab.
Reading the Log
Each entry in the log follows a clear format:
Part | Example |
User name | Ola Sallam |
Action performed | created a new monitor named "Monitor A" |
Product / section | Social Listening |
Timestamp | 1:56 PM (GMT+0) |
Actions are listed from most recent to oldest.
Filtering the Log
Click the Filters button (top right of the log).
A side panel opens with two dropdowns: Features / Products and Users.
Select a product (e.g. Social Listening) and/or a specific user.
Click Apply to filter. Click Clear to reset.
You can also filter by date using the date picker (defaults to Today).
What Actions Are Logged?
The following action types are recorded across all products and sections:
Action | Description |
Create | New monitor, user, team, survey, segment, alert, etc. |
Edit | Modifications to any existing item |
Delete | Removal of an item |
Pause / Resume | Temporarily stopping or restarting a resource |
Export | Downloading reports or data |
Enable / Disable | Turning features or widgets on or off |
Connect / Disconnect | Connecting or disconnecting account integrations |
Login | Successful user login events |
Which Products Are Covered?
All products are covered.
