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Types of Survey Questions

Updated over 6 months ago

Lucidya offers a comprehensive and diverse range of question types designed to facilitate the creation of high-quality surveys. This variety allows you to collect extensive data that covers various aspects of your target audience’s interests. The question types include open-ended questions for detailed feedback, multiple-choice questions for specific preferences, and rating scale questions to measure satisfaction levels.


Types of Survey Questions

  1. Contact Information Questions
    Used to collect basic contact details such as name, email address, phone number, or social media profile links. These questions are pre-configured for easy data collection.

  2. Yes/No Questions
    Simple questions allowing participants to provide a definitive answer. These are ideal for quick and clear data collection, such as "Do you prefer online shopping?"

  3. Multiple-Choice Questions
    Allow participants to choose one or more answers from a set of predefined options. This type is suitable for scenarios where multiple answers may apply, such as "Which channels do you use to contact customer service?" An "Other" option can be added for additional responses.

  4. Dropdown List
    Provides a single selection option from a long list of choices. Commonly used for selecting residence countries or product models.

  5. Number Questions
    Allow the collection of numerical data, such as the frequency of a specific activity per month or a phone number. Rules can be applied to validate responses (e.g., ensuring only valid numbers are entered).

  6. Net Promoter Score (NPS)
    Measures customer satisfaction by asking how likely they are to recommend a product or service on a scale from 0 to 10. This type provides quantitative and comparable data.

  7. Rating Scale Questions
    Enables participants to rate a particular experience over a broader scale. The scale can be adjusted to fit the survey’s purpose, such as rating a service from 1 to 10.

  8. Text Response Questions
    Allow participants to provide open-ended responses. These are ideal for capturing important comments or feedback, such as "What is your opinion about the service provided?"


Survey Question Configuration Options

Customizing question settings is a crucial part of designing an effective survey. These options provide flexibility in structuring questions to align with your objectives, ensuring accurate and reliable data collection.

  1. Dividing Questions into Separate Sections
    Organize the survey by dividing questions into distinct sections with clear titles. This improves participant navigation and enhances the survey’s clarity.

  2. Mandatory Questions
    To ensure essential data is collected, you can make specific questions mandatory. This prevents participants from skipping critical questions.

  3. Question Descriptions and Hints
    Add descriptions or hints next to questions to guide participants on how to understand and answer them correctly.

  4. “Other” Option
    Enable participants to provide custom responses by including an "Other" option when predefined choices may not be sufficient.

  5. Multiple-Choice Questions
    Allow participants to select more than one option in questions that require multiple answers.

  6. Option Sorting
    Control how response options are displayed—randomly or alphabetically—based on the nature of the question.

  7. Character Limits for Text Responses
    Set a maximum character limit for text responses to ensure concise and clear answers.

  8. Show or Hide Sections Based on Responses
    Customize the survey flow by showing or hiding certain sections based on participant responses, creating a more tailored and relevant survey experience.


The variety of survey question types offered by Lucidya provides flexibility in designing an effective and goal-oriented survey. By combining closed and open-ended questions along with rating scales, you can balance the collection of qualitative and quantitative data, enabling informed decisions based on accurate results.

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