The platform is built to understand Arabic as it is actually spoken and written across the MENA region, not just in its formal standard form. Customer conversations reflect regional dialects, informal expressions, and mixed-language patterns that vary significantly across markets — and accurate analysis depends on understanding those variations.
What's supported
The platform supports Modern Standard Arabic alongside a wide range of regional dialects:
Modern Standard Arabic (MSA)
White dialect — covers non-standard speech patterns that fall between two or more regional dialects
Saudi dialects — Najdi, Hijazi, and Other Saudi
Gulf dialects — Emirati, Kuwaiti, and Bahrani
Egyptian dialect
Levantine dialects — Lebanese, Syrian, and Palestinian
Maghrebi dialects — Moroccan, Algerian, and Libyan
Iraqi dialect